Chartiny ("we", "our", "us") operates chartiny.com, a web application that provides backtesting, analytics, and visualization tools for index and stock option trading strategies for Indian markets, including NSE and BSE.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and how we safeguard it.

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide, including:

• Account information such as email address and authentication credentials
• Profile information (if you choose to provide it)
• Communications with support (emails, messages, feedback)
• Subscription-related metadata

Note: We do not store your card details, UPI IDs, bank account numbers, or any sensitive payment credentials.

1.2 Authentication Data (Firebase)

User authentication is handled using Firebase Authentication.

• Login credentials are securely processed and managed by Firebase
• Passwords are never visible to or stored by Chartiny in plain text
• Authentication data is governed by Google’s Firebase security and privacy standards

1.3 Payment Data (Razorpay)

Payments are processed by Razorpay.

We may receive and store:

• Payment status (success/failure)
• Transaction IDs
• Subscription plan and duration

Chartiny never stores:

• Card numbers
• CVV
• UPI credentials
• Net banking details

All payment data handling complies with Razorpay’s security standards.

1.4 Automatically Collected Information

When you use Chartiny, we may automatically collect:

• IP address
• Browser type and version
• Device and operating system information
• Referring URLs
• Session timestamps and duration
• Feature usage and interaction patterns

1.5 Cookies & Similar Technologies

We use cookies and similar technologies for:

• Authentication and session management
• Security and abuse prevention
• Analytics and performance monitoring

You may disable cookies via your browser settings, but certain features may not function properly.

1.6 Analytics (Google Analytics)

Chartiny uses Google Analytics to understand usage patterns and improve the platform.

Collected data may include:

• Pages visited
• Feature usage
• Time spent on the platform
• Aggregate user behavior trends

This data is:

• Collected in aggregate form
• Used strictly for product improvement
• Not used to identify individual users personally

1.7 Infrastructure & Security (Cloudflare)

Chartiny uses Cloudflare for:

• DDoS protection
• Web application firewall (WAF)
• Performance optimization
• Rate limiting and abuse prevention

Cloudflare may process IP addresses and request metadata as part of its security services.

1.8 Trading, Strategy & Backtest Data

We collect and store:

• Strategy configurations and parameters
• Backtest inputs and generated results
• Analytical outputs and visualizations

This data is used solely to:

• Provide core platform functionality
• Improve performance and reliability

2. Caching & Performance Optimization

To improve performance and reduce server load:

• Certain backtest results and computations may be cached
• Cached data may be reused for identical or similar requests
• Cached data is not shared with other users
• Caching does not expose your private strategies or inputs

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain Chartiny
• Authenticate users and secure accounts
• Process subscriptions and manage access
• Communicate service updates and important notices
• Monitor system performance and prevent misuse
• Improve features and user experience

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data.

We may share limited data only with:

• Firebase (Google) – authentication
• Razorpay – payment processing
• Google Analytics – usage analytics
• Cloudflare – security and performance

We may disclose information if required by law, court order, or government authority.

We never share sensitive user data with third parties for marketing or advertising purposes.

5. Data Security

We implement reasonable technical and organizational safeguards, including:

• Secure authentication mechanisms
• Encrypted connections (HTTPS)
• Access controls and monitoring
• Infrastructure-level protections

However, no system can be guaranteed 100% secure.

6. Data Retention

• Account and usage data is retained while your account is active
• Data may be retained longer if required for legal, tax, or operational purposes
• You may request account deletion, subject to legal obligations

7. Your Rights

You have the right to:

• Access or update your account information
• Request deletion of your account
• Withdraw consent where applicable
• Contact us regarding data usage or concerns

Requests can be made via email.

8. Children’s Privacy

Chartiny is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

• Updates will be posted on this page
• Continued use of Chartiny after updates constitutes acceptance of the revised policy

10. Contact

For privacy-related questions or requests, contact:
chartinyindia@gmail.com